Customer-Led Experiences | |
|---|---|
Allow all of our customers - whether they are our patients, our employees, or our partners - to take control of own work that is convenient, simple, intuitive, and on their own schedule. | |
Supporting New Models of Care Delivery | |
Capabilities to allow our colleagues to continue delivering superior clinical quality outcomes by harnessing emerging and alternative models of care delivery. | |
Technology-Enabled Services and Care | |
Tools and processes to allow our employees and partners to maximize their reach, impact, scale, and effectiveness to their community, partners, and patients that they serve. | |
Streamline and Simplify Work | |
Prioritize the continued use and expansion of our electronic systems, simplify and streamline fundamental core operations, reduce and/or eliminate redundancies and inefficiencies, and leverage data to drive decision making. | |
Building Capacity for Innovation | |
Empowering colleagues to identify and transform their own operational areas by removing barriers to act. | |